You can submit medical claims one of two ways:
It is important to remember that an Electronic Data Interchange (EDI) submission is the recommended method for all claims. Claims Submitted via EDI are received and processed in a more efficient manner. Senior Whole Health works with Emdeon for all EDI transactions. When submitting your 837 (I & P) files, please use our Payer ID: SWHNY.
If the need arises to submit claims in paper format, send claims to:
Senior Whole Health Claims Department
PO Box 956
Elk Grove Village, IL 60009-0956
More information on claims can be found in the Provider Manual. If you have questions or need assistance, please contact the Senior Whole Health Claims Department at 1-866-233-4773 Monday through Friday from 9 a.m. to 5 p.m.