What is Data Sharing?

How can you manage access to your health data ?

As your Healthcare insurer, we know how busy life can be. As a valued member, you can now view and share your health information quickly and all-in-one place. View your information on your cell phone or computer – anytime and anywhere!

Use My Molina or MyHealth Connections portals to manage this new service, you are one step closer to viewing things like:

  • Office visit results
  • Prescription history
  • Lab and imaging results and charts
  • And much MORE!!

All you need to do is:

  1. Download your favorite healthcare smartphone app
  2. Sign up on the app for data sharing and choose your Healthcare plan
  3. Start getting the most from your membership!

All of your healthcare information is available for your viewing on the app, in your hands, and available for sharing with anyone including your doctor, hospital or other healthcare providers.

Third-Party Developers:

To offer Interoperability services to Healthcare members, click here to register

USING A THIRD-PARTY APPLICATION TO ACCESS YOUR PROTECTED HEALTH INFORMATION

If you want to use a third-party application (3rd Party App) that connects to Molina Healthcare to access your protected health information (“PHI”), please read this important information.

Molina Healthcare requires 3rd Party Apps to provide us written confirmation that they meet certain requirements when accessing Molina Healthcare member PHI. This is called an attestation. It also gives us confirmation that the 3rd Party App provider agrees to specific requirements to keep PHI confidential and secure. You can view this attestation by clicking on "Interoperability: Third-Party Application Registration Statement”.

If the 3rd Party App you want to use does not agree to our attestation or does not respond, we will notify you. You can change your mind about using the 3rd Party App to get your PHI from us. If you do not respond timely, letting us know if you’ve changed your mind, then we will share your PHI with the 3rd Party App, in accordance with applicable law. If the 3rd Party App is a risk to the security of Molina Healthcare’s information systems, we will not allow the 3rd Party App to connect to our systems and your PHI will not be shared with the 3 rd Party App. In order to protect your PHI, we recommend only using a 3rd Party App that has agreed to Molina Healthcare’s attestation.

Things to Consider when Choosing a 3rd Party App

It is important that you understand how a 3rd Party App uses and discloses your personal information, which may include PHI and other health information. It is also important that the 3rdParty App you choose keeps your personal information private and secure. Below are some tips on information to look for and ask when choosing a 3rd Party App.

  • Do you understand how to use the 3rd Party App to access your personal information?
  • Does the 3rd Party App require the use of passwords for you to access your personal information?
  • Does the 3rd Party App have an easy-to-read Privacy Policy that clearly explains how the 3rd Party App will use and disclose your personal information? The Privacy Policy should explain how you will be informed of any changes to the policy. If the 3rd Party App does not have a Privacy Policy, we recommend that you choose a different 3rd Party App.
  • What PHI and other personal information will the 3rd Party App collect? Will the 3rd Party App collect non-health information? Will the 3rd Party App collect other information from your mobile device, such as your location or information about your family and/or friends?
  • How does the 3rd Party App store and use your personal information? Where does the 3rd Party App store your personal information? For example, will your personal information be stored in the United States or will it be transferred or accessed outside the United States?
  • Does the 3rd Party App sell or share your personal information with third parties? If it does, the 3rd Party App’s Privacy Policy should explain why and to whom.
  • Can you limit how the 3rd Party App uses and discloses your personal information?
  • Does the 3rd Party App have reasonable and appropriate security measures to protect your personal information?
  • Does the 3rd Party App have a clear and easy-to-understand process to handle user complaints?
  • If you no longer want to use the 3rd Party App or if you no longer want the 3rd Party App to have access your to your PHI, is there a clear and easy process to terminate the 3rd Party App’s access to your PHI and other personal information?
  • Does the 3rd Party App have a policy for deleting your PHI and other personal information once you terminate the 3rd Party App’s access?

Your health information is very sensitive information, and you should understand how 3rd Party Apps protect the privacy and security of your health information. We recommend that Molina Healthcare members only use 3rd Party Apps with strong privacy and security standards to protect individuals’ health information.

Your Privacy Rights

As a healthcare consumer, you have privacy rights that are protected under law. The federal law that gives you these protections is called the Health Insurance Portability and Accountability Act (HIPAA). The U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) enforces HIPAA. HIPAA generally applies to covered entities that include health plans and health care providers, and “business associates” that provide service to those plans and providers. You can find more information about HIPAA at:

To learn more about filing a complaint with OCR under HIPAA, please visit HHS Complaints.

It is important to understand that many 3rd Party Apps are not covered by HIPAA, particularly those that are offered directly to you as an individual, rather than through a health plan or provider. This means your health information will not be subject to the same privacy and security protections that health plans and providers must adhere to. 3rd Party Apps are regulated by the Federal Trade Commission (FTC) and the protections provided by the FTC Act; however, if the 3rd Party App is located outside the United States, the FTC may not able to fully protect your information. You can find more information from the FTC about mobile 3rd Party App privacy and security at FTC Mobile Apps. If you think a 3rd Party App has misused or violated your privacy, you can file a complaint with the FTC using the FTC complaint assistance at FTC Complaint Assistance.

Interoperability “Data Sharing” Education Content

Interoperability: Easy way to access and share your Health Information with utmost security.

Interoperability means “Data Sharing” between the healthcare patient, the health insurance company and software apps on smart cellphones or computers. Beginning July 1, 2021, healthcare insurers must provide to members an easy, standard and secured access way to access their Health information from third-party apps.

Healthcare insurance providers store the member information on computers. As patients move around from healthcare provider to provider, or for other healthcare uses, their health information must be available with ease of access.

Significance of Interoperability:
  • US federal Government required patient’s rights
  • Healthcare Insurer Member can easy access to their Health Information with security standards.
  • Care giver can access to their patient’s information, parents can access their dependents health information
  • Data Integrity across health systems.
  • Allows for improved quality Healthcare services

Depicting data sharing between Member, insurer, Member App, providers (Doctor, Hospital, Personal trainer, Nutritionist, and LAB

Frequently Asked Questions

What is Interoperability? Easy way to exchange, access and integrate Health information (Electronic Health Records(EHR)/Personal Health Record(PHR) and/or encounters) across systems securely. The access can be within any Health system, your app can access the insurers’ system to receive your Health Information.

Why Interoperability?

Healthcare Insurer is compliant with the federal government regulatory guidelines, which has a roadmap to take the Healthcare Industry to next level of health care management by easy and secure access to Healthcare information. With easy access to Health Information, the member can receive quality healthcare service and outcomes by sharing information with the provider and using it for tracking personal health.

How to access Health Information?

As a Healthcare insurer member just follow below 3 steps to access your Health Information:

  • Register to “My Healthcare Insurer ” website in case you have already registered skip this step.
  • Choose your preferable application available in the list (hyper link showing the list of 3rd party app).
  • Login to the application using “My Healthcare Insurer ” Credentials and provide Consent to access your Health Information.

What are all the Health Information member can access?

As a Preferred Healthcare Insurer Member, you have access to below Health information

  1. Claims submitted by your provider
  2. Lab and Diagnostic reports
  3. Medicine subscription data
  4. Physician/Provider Online Directory
  5. Prior Authorizations requests

How recent data Healthcare Insurer Member can access?

As per the CMS guideline, members can access 24 hours a day the latest health data from the health insurer.

How much History of data Member can access?

Following the CMS guideline, Healthcare Insurer members can access the data from 2016.

I am using an application to receive My Health information; how do I stop the application from accessing my Health information?

Login to My Healthcare Insurer portal, Navigate to PCE tab and Revoke the consent provided to that application. Once the Consent revoked to the application, member cannot access the Health information through the application.

As a Parent Can I access my Dependent Health Information?

As per the CMS guidelines, Parents can access their minor dependent Health Information unless prevented by the state law. Please refer the link to understand the Minor requirements (Link for defining the Minor as per Law).

Please call (800) 642-4230 to receive more details and assistance.