Behavioral Health

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Molina can help you find behavioral health (mental health and/or substance abuse) services you and your family may need. You must use a provider that is part of  the Molina network unless it is an emergency. You might need to find a doctor that is in the plan. If so, you can call Molina at (800) 223-7242 (TTY: 711). Your benefits cover: 

  • Inpatient services
  • Outpatient services
  • Doctor visits
You do not need a referral to see a doctor, you can pick or change your behavioral health care provider or case manager at any time. If you want to change, call Molina at (800) 223-7242 (TTY: 711). Your case manager can also help you. Molina's hours are Monday through Friday, 8:00am-6:00pm EST. Emergency coverage is available 24 hours per day, seven days per week.

Member Handbook

It tells you what you need to know about your Molina Healthcare of New York Molina Healthcare PLUS Health Plan. Read here.

How do members get care?
Call Molina at (800) 223-7242 (TTY: 711).

 

Additional Behavioral Health Services for Adults and Children

Molina Healthcare Member Services: 1-800-223-7242 (TTY:711)

Chronic Illness and Mental Health: Recognizing and Treating Depression

https://www.nimh.nih.gov/health/publications/chronic-illness-mental-health/nih-15-mh-8015_151898.pdf

Depression

https://www.nami.org/NAMI/media/NAMI-Media/Images/FactSheets/Depression-FS.pdf

Dual Diagnosis

https://www.nami.org/NAMI/media/NAMI-Media/Images/FactSheets/Dual-Diagnosis-FS.pdf

Early and First Episode Psychosis

https://www.nami.org/NAMI/media/NAMI-Media/Images/FactSheets/What-is-Early-and-First-Episode-Psychosis.pdf

Fentanyl

https://combataddiction.ny.gov/system/files/documents/2017/11/nysdohoasasprintoutad12x18-lo2.pdf

Heroin: Drug Facts

https://www.drugabuse.gov/publications/drugfacts/heroin

Mental Health Facts: Multicultural

https://www.nami.org/NAMI/media/NAMI-Media/Infographics/MulticulturalMHFacts10-23-15.pdf

Schizophrenia

https://www.nami.org/NAMI/media/NAMI-Media/Images/FactSheets/Schizophrenia-FS.pdf

Suicide

https://www.nami.org/NAMI/media/NAMI-Media/Images/FactSheets/Suicide-FS.pdf

Taking Charge of Your Mental Health

https://www.nami.org/NAMI/media/NAMI-Media/Infographics/NAMI-Taking-Charge-of-Your-Mental-Health.pdf