Contact Molina Healthcare of New York / Senior Whole Health of New York

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Members

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Medicaid Managed Care (MMC)

(800) 223-7242
TTY/TDD: 711
8:00 a.m.- 6:00 p.m. local time, Monday-Friday

Log in to My Molina to change your doctor, request a new ID card and update your personal information 24 hours a day.

Child Health Plus (CHPlus)

(800) 223-7242
TTY/TDD: 711
8:00 a.m.- 6:00 p.m. local time, Monday-Friday

Log in to My Molina to change your doctor, request a new ID card and update your personal information 24 hours a day.

SWH of NY MLTC

1-877-353-0185 (TTY 711)
Monday through Friday, 8 a.m. to 8 p.m.

 

SWH of NY Medicare

1-877-353-0185 (TTY 711)
Monday through Friday, 8 a.m. to 8 p.m

Molina Healthcare Plus

(800) 223-7242
TTY/TDD: 711

8:00 a.m.- 6:00 p.m. local time, Monday-Friday

Log in to My Molina to change your doctor, request a new ID card and update your personal information 24 hours a day. 

Essential Services

(800) 223-7242
TTY/TDD: 711

8:00 a.m.- 6:00 p.m. local time, Monday-Friday

Log in to My Molina to change your doctor, request a new ID card and update your personal information 24 hours a day.

Interested in Becoming a Member

Need help shopping for a plan, Find your plan type listed below and that number will put you in touch with a product expert.

Medicaid Managed Care (MMC)

(844) 239-4911
TTY/TDD: 711

8:00 a.m.- 5:00 p.m. local time, Monday - Friday

Child Health Plus (CHPlus)

(844) 239-4911
TTY/TDD: 711

8:00 a.m.- 5:00 p.m. local time, Monday - Friday

Molina Healthcare Plus

(844) 239-4911
TTY/TDD: 711

8:00 a.m.- 5:00 p.m. local time, Monday - Friday

Essential Services

(844) 239-4911
TTY/TDD: 711

8:00 a.m.- 5:00 p.m. local time, Monday - Friday

SWH of NY MLTC

1-877-353-0188 (TTY 711)
Monday through Friday, 8 a.m. to 8 p.m.

 

SWH of NY Medicare

1-877-353-0188 (TTY 711)
Monday through Friday, 8 a.m. to 5 p.m.

    

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Healthcare Professionals

Provider Services Call Center - (877) 872-4716
8:00 a.m.- 6:00 p.m. local time, Monday-Friday

Log in to the Provider Portal to check member eligibility, manage service request authorizations, submit claims, and more.
Business Offices

Molina Healthcare of New York

​5232 Witz Drive
North Syracuse, NY 13212

​Toll Free: (800) 223-7242​

Senior Whole Health of New York

15 MetroTech Center, 11th Floor
Brooklyn, New York 11201